Privacy Policy

Effective Date: 1st May 2026
Company Name: Vantrex Digital
Website: https://vantrexdigital.com

At Vantrex Digital, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, submit a form, communicate with us, use our services, or interact with our digital marketing and CRM solutions.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

• Full name

• Business name

• Email address

• Phone number

• Website URL

• Company details

• Service requirements

• Messages submitted through forms, chat widgets, or contact pages

• Appointment or consultation details

• Billing or project-related information

• CRM, lead, and customer data provided for service delivery

We may also collect technical and usage information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral source

• Cookies and tracking data

• Website interaction data

2. How We Use Your Information

Vantrex Digital uses collected information to provide, improve, and manage our services, including:

• Responding to inquiries and service requests

• Providing website design and development services

• Managing SEO, SEM, PPC, and paid advertising campaigns

• Creating and managing social media content and campaigns

• Setting up and managing CRM systems, including Vantrex Pro

• Managing leads, pipelines, forms, booking calendars, and automations

• Sending service updates, proposals, reminders, and follow-ups

• Improving website performance and user experience

• Analyzing marketing campaign results

• Providing customer support

• Processing business communications

• Meeting legal, security, and compliance obligations

3. Vantrex Pro CRM and Client Data

If you use Vantrex Pro CRM or any CRM-related service provided by Vantrex Digital, we may process customer, lead, contact, appointment, communication, and campaign data on your behalf.

This may include:

• Lead details

• Contact records

• Form submissions

• Booking information

• SMS, email, WhatsApp, or call-related activity

• Pipeline stages

• Customer notes

• Review request data

• Campaign performance data

Client data stored or processed inside Vantrex Pro CRM is used only to provide the requested service, support automation workflows, manage communication, and improve business operations for the client.

We do not sell your CRM contact data or customer lists.

4. SMS, Email, and Marketing Communications

When you provide your phone number or email address, you may receive communication from Vantrex Digital related to your inquiry, service request, appointment, proposal, project, or account.

If you opt in to receive marketing messages, we may send promotional emails, SMS messages, WhatsApp messages, newsletters, offers, or service updates.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

SMS consent and phone numbers collected for messaging purposes are not sold or shared with third parties for their independent marketing use.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar tracking technologies to improve website functionality, analyze traffic, measure campaign performance, and personalize user experience.

These technologies may help us understand:

• How visitors use our website

• Which pages perform best

• Which marketing campaigns generate leads

• How users interact with our forms, ads, and landing pages

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

6. Advertising and Analytics

Vantrex Digital may use third-party tools and platforms for advertising, analytics, remarketing, and performance tracking, including but not limited to:

• Google Analytics

• Google Ads

• Meta/Facebook Ads

• Instagram Ads

• LinkedIn Ads

• TikTok Ads

• CRM and automation platforms

• Call tracking tools

• Website analytics tools

These platforms may collect data according to their own privacy policies. We use this information to measure campaign effectiveness, improve targeting, and optimize marketing results.

7. How We Share Information

We may share information with trusted third-party service providers only when necessary to deliver our services. These may include:

• Website hosting providers

• CRM platforms

• Email and SMS service providers

• Payment processors

• Analytics providers

• Advertising platforms

• Project management tools

• Technical support providers

These third parties are only permitted to use your information for service-related purposes.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, clients, systems, or business operations.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission, website, CRM platform, or digital storage system can be guaranteed to be 100% secure. By using our services, you acknowledge that some level of risk is always present in digital communication and online data processing.

9. Data Retention

We retain personal and business information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support ongoing client relationships.

CRM, lead, and campaign data may be retained according to the client’s service plan, project requirements, or applicable platform settings.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of processing

• Withdraw marketing consent

• Opt out of certain communications

• Request information about how your data is used

To make a privacy-related request, please contact us using the details provided below.

11. Third-Party Links

Our website may contain links to third-party websites, tools, platforms, or services. Vantrex Digital is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

12. Children’s Privacy

Our services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. International Users

If you access our website or services from outside the United States, your information may be transferred to and processed in countries where our systems, service providers, or partners operate.

By using our website or services, you consent to the transfer and processing of your information as described in this Privacy Policy.

14. Updates to This Privacy Policy

Vantrex Digital may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technologies, or business practices.

When we update this page, we will revise the “Effective Date” at the top of the policy. Continued use of our website or services after updates means you accept the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Vantrex Digital
Website: https://vantrexdigital.com
Email: [email protected]
Phone: +1 856-280-2174
WhatsApp: +1 856-280-2174